The USC School of Pharmacy is seeking a Computer Services Consultant II to provide technical support, assistance and advice in the use of computer hardware, software and networks to faculty, staff and students.Â The ideal candidate will perform analytical, technical and administrative work to plan, design and install networked and stand-alone computer systems for offices, labs and classrooms.Â Will assist faculty, staff and students in using computer resources to enhance research and educational activities; analyze user needs; evaluate new products and recommend hardware and software purchases.
Knowledge and experience supporting Windows 10 and Windows 7 desktop computers as well as tablets/mobile devices.Â Experience with hardware and software troubleshooting.Â Experience with imaging and auditing tools is preferable.
Knowledge of Windows, Microsoft Office 365, anti-virus software, anti-spyware software, browsers, email clients.Â Knowledge of Microsoft Azure technologies is preferable. Â Prior experience with Macintosh is desirable.Â
Knowledge of lecture capturing and streaming technologies is required. Additional knowledge of networks, LANs and network software is preferred.
Must have good verbal and written communication skills, and be able to communicate technical information in a user friendly manner.Â Must be able to prioritize tasks, meet deadlines, and function in a collaborative working environment. Prior experience in training and public speaking is preferred.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 2 yearsMinimum Field of Expertise: Knowledge of computing environments. Experience with networks, workstations, wireless communication, security software and procedures. Working knowledge of associated hardware, software, operating systems, and peripherals.
Internal Number: REQ20086614
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.